Widerrufsrecht

Refund Policy

Thank you for supporting our small business. Each piece we create is one-of-a-kind, handmade with care, and crafted in limited quantities. Due to the unique nature of our products and the logistical challenges involved in shipping, we do not offer refunds, returns, or exchanges at this time.

❗️Please Read Before Purchasing:

• All sales are final.

• We do not accept cancellations, returns, or refund requests once an order is placed.

• Every item is carefully described and photographed to reflect its true form, materials, and size.

• Measurements are provided for each product — please review them thoroughly before purchasing to ensure the item is right for you.

✨ Why We Don’t Offer Refunds:

• Our pieces are individually handmade, not mass-produced — they often cannot be recreated once sold.

• As a small operation, the cost and complexity of return logistics (especially for international or custom orders) make refunds unsustainable.

• Each item is quality-checked before shipping to ensure it meets our standards.

📦 In Case of Damaged Items:

We take great care in packaging, but if your item arrives damaged:

• Please email us within 24 hours of receiving your order.

• Include your order number, clear photos of the damage, and packaging.

• We'll review the case and offer a solution where possible (such as repair advice or a partial store credit, depending on the situation).

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Thank You for Understanding

By purchasing from our store, you are supporting a maker's craft and helping keep slow, intentional creativity alive. We truly appreciate your trust and encourage you to contact us before ordering if you have any questions about a piece.